Authentic Panama hats and similar straw hats can be passed on for many generations with proper care. Here are some tips on making sure yours stays in great condition:
Leather is one of the most durable and long-lasting materials used for hats. Even then simple care should be done to ensure the leather remains in great shape:
Wool and felt has been praised by hat makers for centuries for its ability to maintain shape, keep your head warm, resist rain, and its unique structure. Caring for wool & felt hats is quite simple:
Cloth and faux fur hats can be given the same care you would give your hand-wash only clothes. Most of these are made from the same material as your clothes can be cared for easily:
Hats are like shoes, you can't just use small, medium, large, or extra large. That is why we use traditional hat size labels. Please use the chart below to determine your size.
All of our Panama hats are woven and directly imported from Ecuador. We guarantee 100% authenticity on our Panama hats.
You might notice that some sizes are priced higher than other. The reason for this is that some sizes require more time and material to make. Typically, you will see a price difference on X-Large sizes and X-Small sizes.
Ultrafino cares about animal welfare. We no longer carry real fur products, and we try to limit our use of wool and leather materials. Our high-quality synthetic fur is much softer, more insulating, easier to care, and never sheds.
We would be happy to take orders by phone. Our number is 1.425.778.6708. We are available to take orders Monday through Friday from 10am-5pm Pacific Time.
We accept Paypal, Visa, MasterCard, American Express, JCB, Discover, and Diners Club debit and credit cards. We also accept Ultrafino Gift Certificates.
The Pre-Order option allows you to purchase the product that is currently sold out or has not been launched yet (new product). For full details please click here.
Shopping on our site is safe and secure. For full details please click here.
We do our best to keep most of our items in stock at all times. However, there are instances where importing takes longer than usual. If one of your favorite products is no longer in stock feel free to send us a message to check on the availability of a product.
Generally, you can modify or cancel your order within 24 hours since it was placed. However, expedite orders and orders that have been shipped cannot be cancelled. The best way to modify your order is to contact us by phone.
Email notifications will be sent to you within 30 minutes of your order being received or when your package has been shipped. If you do not receive an email confirmation, please check your spam folders first and then contact us. We will be happy to send you another email or check the status or your order.
There are two ways to locate your tracking number. If you created an account with us, simply log in to your account, click on your order number and you should be able to locate your tracking number under the Product title. If you did not create an account, click on the blue "View your order" button within your confirmation email. This button will take you to your Order Summary in our Checkout page where you will be able to find your tracking number. If you do not receive an email confirmation, please check your spam folders first and then contact us. We will be happy to send you another email or check the status of your order.
Your order might have been cancelled if:
Domestically within the US, we offer Standard Shipping (4-9 business days), Expedite Shipping (2-3 business days). For full details please click here.
We ship to a variety of different countries. Please click here for more details.
The buyer is responsible for all international Customs fees, including but not limited to taxes and tariffs.
As soon as your order is shipped you will receive an email notification confirming the shipment. The email will also contain the tracking number and a link to the carrier's website to track the shipping.
Purchases made through Ultrafino.com are valid for exchange, credit, or refund within 60 days of the ship date. The buyer is responsible for all shipping charges unless an exchange is requested. In the case of exchanges, shipping charges for the new item will be free. Items sent back to us must be in the original packaging with tags intact and in original condition. For full details please click here.
Purchases made through Ultrafino.com are valid for exchange within 60 days of the ship date. There are no shipping charges for exchanges. Items sent back to us must be in the original packaging with tags intact and in original condition. Please click here for more details.
Please allow 2-3 weeks from the return shipped date for us to credit your account.