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  • Pre-Orders

    • The Pre-Order option allows you to purchase the product that is currently sold out or has not been launched yet (new product). Since many of our products are handmade or handwoven, we have the ability to manufacture products that are currently not in stock. Alternatively, if the product is part of a new or future collection that is currently being manufactured, the pre-order option allows you to reserve the product.
    • Once you put in an order that contains a pre-order, we will send you a message with a more accurate estimate of when you can expect to receive the order.
    • Panama Hats
      • Selecting the pre-order option for a Panama hat means that your order will be made from scratch. Once we receive your pre-order, our artisans in Ecuador will begin making the products in your order. For this reason, a pre-order on a Panama hat can take anywhere from 2-10 weeks to be fulfilled.
      • Because a pre-order on a Panama hat means that it will be produced from scratch, you can ask us to customize the hat however you would like. This includes custom hatbands, sweatbands, chin straps, feathers, and other emblems. Please send us a message if you would like this.
    • All Other Hats:
      • Hats that are manufactured in the US or at our warehouse take around 2-4 weeks to be fulfilled.