It's a very nice hat. The mediocre rating is for the webstore description. The color of the hat delivered is much more bleached (whiter) than pictured. That's not necessarily a bad thing. A whiter hat will be cooler in the sun. I was expecting a more taupe shade as pictured.
The hat pictured in the website sports an elongated teardrop crease. The hat delivered has a center dent crease with a wide front and quarter creases in the sides. Again, there is nothing wrong with this. It is just a matter of style. The center dent is probably a more durable crease if you are rough with handling your hats. I personally prefer a teardrop crease. A teardrop crown is, in my opinion, a little more stylish, has a tighter pinch, and shows off the hatter's skill. The website takes your exact hat size for your order which may lead you to believe you are buying a sized hat with a sized leather sweatband. While there is no claim of a leather sweatband, the hat is supplied with a stretchy fabric sweatband in S, M, & L, sizes. Not a big deal and no misrepresentation here, but at it's pricepoint, you are starting to find fine hats fitted to your exact size.
Another minor difference between the hat pictured and the model shipped is the width of the ventilated area around the crown. The vented area extends downward almost to the brim on the hat I received. The hat pictured has a solid crown up to a height of about 1" above the brim. The one pictured will offer a little stronger brim. The one I received will provide a little more airflow.
Overall, still a nice hat, just a slightly different hat than the one pictured.

Nice hat only can buy same hat at Country Hats for 69.99 half of what I paid ya'll. Maybe I will get some money back, will see. Mike

Ultrafino did a great job with my hat purchase. Shipping was quick and easy. Thank you!

The Outback is very well made, comfortable and great looking hat. Excellent ventilation for Florida weather. Have gotten numerous compliments on this hat and I am very satisfied with this purchase.

Being from the Stetson family of hats I had expected a nice looking, comfortable hat but this blew me away!! It ran a little larger than true to size for me but no worries- there was an included hat "size reducer" included. Love my hat and have had nothing but compliments about it..